Gaming should be fun — not stressful. bg88 always wants you to play in a healthy, controlled, and responsible way. On this page, we explain how you can keep yourself protected and enjoy gaming as a positive part of your life.
Responsible gaming means treating gaming as a source of entertainment — not as a way to earn money or solve problems. At bg88, we believe an informed player always has the best experience.
Online gaming is growing fast in Bangladesh, with players of all ages enjoying casino games and Sports Betting. But like any form of entertainment, gaming is best enjoyed in moderation. bg88's responsible gaming policy is built with exactly that in mind.
The core principles of responsible gaming are: sticking to a set budget, respecting your time limits, keeping a level head after a loss, and seeking help when gaming starts to feel like a burden.
bg88 always wants to see you as a responsible player — not just a customer.
The most effective approach to responsible gaming is setting your limits before you start. bg88 gives you several types of limits that apply directly to your account.
Deposit Limit: Set a maximum on how much BDT you will deposit daily, weekly, or monthly. Once you set a lower limit, it takes effect immediately.
Betting Limits: Set a maximum amount in BDT you're willing to spend per bet or round. This protects you from overbetting in the heat of the moment.
Loss Limit: Decide in advance how much you are willing to lose before ending a session. Once you hit that limit, the system can automatically close the session.
Time Limits: Set a limit on how long you will play in a day or in a single session. Once the time is up, reminders or automatic breaks will kick in.
Setting limits isn't a sign of weakness — it's what smart, responsible players do. At bg88, you can set or lower these limits anytime from your account settings. Increasing a limit requires a verification process, with an intentional delay built in.
When setting your limits, factor in your monthly income and essential expenses to figure out how much you can realistically allocate for entertainment.
Problem gaming often develops gradually — not all at once. If you notice several of the signs below, it is time to pause and reflect. The first step to responsible play is being honest with yourself.
If you recognize two or more of the above signs, please contact bg88 support or activate self-exclusion on your own.
Build small, consistent habits for responsible gaming. Stick to them and gaming will always stay an enjoyable activity:
Gaming is entertainment — not an investment. Keeping that mindset ensures the experience stays positive every time.
Sometimes protecting yourself calls for a stronger step. bg88 offers two dedicated tools for this:
Cooling-Off Period: You can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, you will not be able to log in or place bets. Think of it as a short break — a chance to step away from gaming.
Self-Exclusion: For longer-term protection, choose self-exclusion. This lets you close your account for anywhere between 6 months and 5 years. During this period, you will also stop receiving any promotional messages from bg88.
Contact the bg88 support team to activate self-exclusion. Once active, it cannot be reversed before the set period ends — this is by design.
After requesting self-exclusion, do not attempt to open a new account. This violates our responsible gaming policy and ultimately harms you.
Bg88 has a strict policy against underage gaming. Age is verified at registration, and KYC documents are requested whenever there is any doubt.
If you live with family and there are children at home, please take the following steps:
If you suspect a minor has accessed your account and played any games, contact our support team immediately.
A loved one's gaming addiction can be just as painful for the family. If you think someone close to you is struggling with problematic gaming, be there for them.
A few tips that may help:
Addiction is a health condition — not a moral failing. Understanding and empathy are the most powerful forms of support.
Contact us for responsible gaming support or to set your limits. The bg88 support team is available 24/7.
If you need professional help for gaming addiction, speak with a Cognitive Behavioral Therapy (CBT) specialist or a mental health counselor. Seeking help is a sign of strength.
What We Offer for Responsible Gaming
Set your own deposit, wagering, and loss limits. Lowering a limit takes effect immediately; increasing one goes through a review process — by design.
Feel like you need a break? Temporarily suspend your account for anywhere between 24 hours and 30 days — no hassle.
For long-term protection, activate self-exclusion for anywhere between 6 months and 5 years. Promotional communications will also be paused during this period.
View your complete gaming and transaction history in your account. It helps you understand your own patterns and make more informed decisions.
You'll get automatic notifications when you hit your time or budget limit. This helps you stay aware and make informed decisions.
Our dedicated support team is always ready to help with any responsible gaming matter. Reach out via Live Chat.
Ask yourself these questions honestly
If you answered yes to one or more questions, consider talking to our support team or activating a cooling-off period.
Your most frequently asked questions about responsible gaming